Terms and Conditions of YMCA Fylde Coast Membership

Persons wishing to become members must complete a membership form. Annual memberships attract a discounted rate, therefore if you decide to terminate this membership early you will not be entitled to a refund (This does not affect your statutory rights).

Persons wishing to pay monthly, by direct debit must pay 2 months pro-rata upfront on joining (unless otherwise stated). Direct Debits will be taken out of the member’s account on or just after the 1st of each month at the agreed rate. A current direct debit must be in place at all times to keep the membership in operation. Direct Debit prices may be subject to change.

Persons wishing to obtain any types of membership designed specifically for students and attracting a discounted rate must present a student ID card and education should be their main vocation.

The membership card remains the property of YMCA Fylde Coast and is non-transferable to any other person. The membership card must be used by the registered member only. Members must present the card at reception on each visit before using the facilities. Any loss of a membership card must be reported to a centre’s reception immediately. A replacement card will be issued at a cost of £1.

If a member does not attend the facilities having purchased a membership they will not be entitled to a refund of any kind. Members will only be permitted to use the facilities provided that their membership is current and any membership fees are not in arrears (outstanding). Memberships are non-transferable and may be reviewed or discontinued on renewal.

If a member does not attend the facilities having purchased a membership they will not be entitled to a refund of any kind. Members will only be permitted to use the facilities provided that their membership is current and any membership fees are not in arrears (outstanding). Memberships are non-transferable and may be reviewed or discontinued on renewal.

Your YMCA Fylde Coast membership entitles you access ONLY to those facilities which are operated by YMCA Fylde Coast for the purpose of physical activity, leisure, health, and wellbeing.

YMCA Fylde Coast must be notified of any changes from the original membership application form at the earliest possible opportunity. Proof of sickness must be submitted (i.e. Doctor’s note). A membership will not be backdated on hearsay.

Members wishing to cancel their membership should email memberships@fyldecoastymca.org at least 15 days before their next direct debit is due. The YMCA Fylde Coast is under no obligation to refund a membership fee for any reason. The YMCA Fylde Coast may refuse to renew the membership for any reason. It is the member’s responsibility to cancel their direct debit with their bank. No direct debit money shall be backdated or returned to members due to the member’s non-compliance of the terms set out above.

The member must not use any equipment unless they are satisfied that they are competent to do so safely and properly. YMCA Fylde Coast reserves the right to cancel or suspend memberships at any times if a member does not adhere to safe and proper use of equipment.

Members can pre-book most classes up to 7 days in advance. At least 2 hours’ notice must be given for the cancellation of any bookings, however classes with limited availability have longer cancellation times. Please check at the time of booking. Failure to attend any class/facility previously booked, or if a class is not cancelled (a no show) or cancelled with less than 2 hours’ notice (for 3 times or more in any one-month period), the customer may lose their advance booking rights for a period of up to 7 days.

YMCA Fylde Coast takes your privacy seriously. We will only use your data to administer your account. When you become a YMCA Fylde Coast member, or renew your membership with YMCA Fylde Coast, you agree to the use of your personal data for administering your membership and for us contacting you with YMCA Fylde Coast notices relevant to your membership (For example: renewal notices; policy and price changes; and class booking terms & conditions) We will only retain your data for as long as we need to administer your membership. For more information on how we process your information, please read our full privacy notice at ymcayactive.org.

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
• If there are any changes to the amount, date or frequency of your Direct Debit, YMCA Fylde Coast will notify you at least 10 working days in advance of your account being debited or as otherwise agreed. If you request YMCA Fylde Coast to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
• If an error is made in the payment of your Direct Debit by YMCA Fylde Coast or your bank or building society you are entitled to a
  full and immediate refund of the amount paid from your bank or building society.
• If you receive a refund you are not entitled to, you must pay it back when YMCA Fylde Coast asks you to.
• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.