Book a Class or Activity

Book a Class or Activity Online

YMCA Members can now book fitness, relaxation and aqua classes, group workouts and other activities using our new online bookings service. 

Please read and agree to the terms & conditions stated below before booking online.

Book a Class or Activity


YMCA Y:Active Lifestyles Mobile AppWant to book on the go?

A mobile bookings service is also available using our new Mobile App available for iPhone and Android mobile phones and tablets. Download the app using the links at either the top or the bottom of the page.

Terms & Conditions

Please read the following terms and conditions regarding bookings, cancellations and refunds. All booking confirmations will also provide a link back to this page.

Experiencing Problems Logging In?

If you experience problems logging into online bookings through this website or through the mobile app please try the following steps:

  • Make sure the email you are using is the same email address we have registered in your member account. Check with a member of your reception team on your next visit. Double check your PIN number at the same time too.
  • Use the PIN number provided to you by YMCA at the time of joining or through the launch email sent Thursday 11th September 2014.
  • If your email address is used on more than one member ship account e.g. your partner’s please speak with a member of the reception team on your next visit.
  • If you have previously logged into the mobile app using the incorrect details you may need to ‘logout from bookings’ through the ‘i’ symbol in the top right of the app screen and then log back in using the correct details.

And if you are unsure about anything at all just ask a member of the team.


Rules and Regulations of Online Booking Service including Mobile Booking Service
  • Access to this service is available to YMCA customers (members) who hold a valid, full annual or monthly direct debit membership including: Gold, Silver, Student, Family, Garstang / Rural Splash Kirkham, Aqua Full, Aqua Lite.
  • Discount Card and Referral Scheme customers (non-members) including Adult Bronze, Fylde and Wyre Access Cards and Exercise Referral Scheme participants can continue to access advance bookings where applicable via reception or telephone.
  • In order to make online bookings members will need access to ymcayactive.org or the YMCA Y:Active Lifestyles Mobile App. This requires them to have a valid email address to login with a valid YMCA Membership Account and PIN number (initially supplied by YMCA).
  • If any payment is required, booking is only confirmed when you pay in full for your activity at the time of booking. You will receive an email confirmation of your payment and booking. Please ensure we have your correct email details.
  • Members can make online fitness class bookings up to 8 days in advance and until 60 minutes before the activity start.
  • To register attendance and gain entry into a pre-booked class or activity the member is required to swipe their YMCA membership card at the centre reception. This is essential and in adherence to health and safety requirements. Please allow sufficient time to swipe during busy times.
Payment
  • Where a class or activity is not included in the membership package or time band allowance the member shall be responsible for the payment and any other charges to do with the booking.
  • The member shall not assign or sub-let the right to their booking privileges and must only take up booking privileges for their own use.
  • Full payment will be taken at the time of booking for all activities via major credit cards or debit cards supported by World Pay.
  • The payment needs to be taken at the time of booking to validate the booking.
  • Price will be confirmed at time of booking.
Cancellation of Booking by Customer and Refunds
  • Members should cancel their booking using the online or mobile app bookings system.
  • Members must cancel their booking more than 2 hours in advance of the start time of the class or activity. Please note full refunds of any additional charges will only be given where a booking has been cancelled with at least 48 hours notice ahead of the booking start time. The payment will be refunded direct to the credit or debit card through the YMCA Central Office. The member will be required to provide the web booking reference number from the original booking confirmation email. Refunds will be co-ordinated by your reception team at any YMCA centre.
  • No refund of membership fees will be made if a class or activity booking is cancelled by the member.
  • Failure to cancel a class or activity will incur a non attendance charge of £2.00 and members may lose their online and mobile booking privileges until the non attendance charge is paid.
Failure to Attend
  • Failure to cancel a class or activity will incur a non attendance charge of £2.00 and members may lose their online and mobile booking privileges until the non attendance charge is paid.
Cancellation of Booking by Centre
  • YMCA reserves the right to refuse or cancel any booking without giving any reason, to refuse admission to the centre, to reject an application of membership and to withdraw membership.
  • YMCA can add to, change, withdraw or cancel facilities or activities from the centre without notice. This includes closing a centre or changes to its opening hours for safety reasons, maintenance or special events.
  • Members who book and pay online will be entitled to a full refund of any additional charges if the centre withdraws the facility, class or activity. The payment will be refunded direct to the credit or debit card through the YMCA Central Office. The member will be required to provide the web booking reference number from the original booking confirmation email. Refunds will be co-ordinated by your reception team at any YMCA centre.
  • No refund of membership fees will be made if a facility, class or activity booking is cancelled by the centre.
  • The centre will not be liable for any other expenditure incurred or loss sustained by the customer arising from the booking online or cancellation.
Data Protection Act
YMCA Fylde Coast is a data controller under the Data Protection Act 1998. We hold information for the purposes specified in our notification made to the information commissioner. We may get information about you from others, or we may give information to them. If we do, it will only be as the law permits. For more information about your rights under the Data Protection Act 1998 please visit Information Commissioner’s Office website.
Your Comments, Suggestions and Complaints
YMCA Fylde Coast and our partners are committed to meeting the highest standards of customer service throughout our facilities and programmes. In order to continually improve our services we welcome your feedback. Should you wish to provide any comments, compliments, suggestions or complaints please use our online contact forms or alternatively our online feedback system. You can find all of our company registration details below.
Company Registration Details
Registration Name
Fylde Coast YMCA

Place of Registration
Companies House, Cardiff

Registered Office Address
Unit 2, Olympic Court
Boardmans Way
Whitehills Business Park
Blackpool
FY4 5GU

Principal Address
Poulton Community Centre
Parrys Way
Breck Road
Poulton-le-Fylde
Lancashire
FY6 7PU

Registered Number
3685477

Contact Telephone
01253 895115

Contact Email
enquiries@fyldecoastymca.org

Access to YMCA Online Bookings Service.

YMCA Online Bookings Service is a real time bookings service powered by Gladstone Plus 2. The link below will take you through to their partner website.
Please read and agree to the terms & conditions stated above before booking online.

Book a Class or Activity